Cancellation Policy
Cancellation policies may vary depending on the type of reservation, rate plan, or
promotional offer chosen.
All cancellations should be done 10 days prior to the day of Check in to be exempted from
the
cancellation charges. The cancellation charge is equivalent to full Refundable. All No shows
will also
attract night full retention charges.
No-shows and cancellations made outside the specified timeframe may be subject to a penalty
charge equivalent to the full reservation amount.
Refunds, if applicable, will be processed using the original payment method within a
reasonable
period of 5-7 days.